Robotic Process Automation
Robotic process automation (RPA) is the term used for software tools that helps to eliminate tedious tasks, freeing employees to focus on higher-value work. But RPA requires proper design, planning, and governance if it’s to boost the business. RPA is replicating the actions of an actual human interacting with one or more software applications to perform tasks such as data entry, process standard transactions, automated faxing, or respond to simple customer service queries. Intuition HIT Team has successfully implemented RPA in a healthcare facility at Houston for their case management process and saves a considerable amount of time and money.
- It frees humans from monotonous, low-value-added tasks like data entry and makes them available for higher-value tasks that require human creativity, ingenuity, and decision making.
- It helps to ensure that outputs are complete, correct, and consistent between tasks and between human workers
- It helps to ensure that tasks can be completed more quickly because the robotic process automation tool can find and retrieve any necessary data in the background
